Terms and Conditions

📝 Terms & Conditions

Welcome to HJ Holistics!
These Terms & Conditions outline the rules and regulations for using our website and purchasing from our store. By accessing our site or placing an order, you agree to the terms below.

Last updated: May 2025

1. General Information

HJ Holistics is an e-commerce store offering holistic health and wellness products. Throughout this site, the terms “we,” “us,” and “our” refer to HJ Holistics.

We reserve the right to update or change these Terms & Conditions at any time. Changes will take effect immediately upon posting to our website.

2. Products & Descriptions

We strive to ensure that all product information, images, and descriptions are accurate and up-to-date. However, we do not guarantee that product descriptions or other content on our site are error-free, complete, or current.

All products are intended for personal use and not for resale.

3. Order Acceptance & Processing

  • Orders are processed within 1–3 business days.

  • We reserve the right to cancel any order at our discretion (e.g., due to suspicious activity, out-of-stock items, or pricing errors).

4. Shipping Policy

  • U.S. Orders: Delivered within 7–14 business days

  • International Orders: Delivered within 14–31 business days
    Shipping times may vary due to external factors such as customs delays or holidays.

5. Return & Refund Policy

You may return items within 30 days of delivery, as long as they are:

  • Unused

  • In original packaging

  • In resellable condition

To start a return or request an exchange, please contact our support team with your order number.

Refunds will be issued to your original payment method once the return is received and inspected.

6. Payments

We accept:

  • Major credit/debit cards

  • PayPal

  • Other secure payment methods, depending on your location

All transactions are encrypted and processed securely.

7. Intellectual Property

All content on this site—including logos, product photos, graphics, text, and branding—is the property of HJ Holistics and may not be used or reproduced without our written permission.

8. Privacy Policy

Your privacy is important to us. We only collect information necessary to fulfill your order and improve your experience. For full details, view our Privacy Policy.

9. Limitation of Liability

HJ Holistics is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Always consult with a healthcare provider before starting new health or wellness routines.

10. Contact Information

Have questions about these terms?
Reach out to our customer service team at support@hjholistics.com